Refund & Return Policy

Last Updated: February 11, 2026

1. Introduction

This Refund and Return Policy (“Policy”) governs refunds, returns, cancellations, and exchanges for products and services accessed through ShareSnappy, operated by Manish Jassal, D-141, Second Floor, BPTP Amstoria, Sector 102, Gurugram, Haryana – 122006, India (“ShareSnappy,” “we,” “us,” or “our”).

By using ShareSnappy.com (the “Website”) and making purchases through our platform, you (“User,” “you,” or “your”) acknowledge and agree to this Policy.

2. Nature of ShareSnappy Services

2.1 Content and Affiliate Platform

ShareSnappy operates as a digital marketing resource platform providing:

  • Product reviews, comparisons, and recommendations
  • Educational content on digital marketing, software, tools, and online business strategies
  • Affiliate links to third-party merchants and service providers
  • Free downloads, templates, and resources
  • Information and guides on various digital solutions

2.2 Affiliate Marketing Disclosure

ShareSnappy participates in affiliate marketing programs, including Amazon Associates, ShareASale, CJ Affiliate, Impact, and other networks.

Upon your engagement with promotional partnership hyperlinks resulting in transactional activities, ShareSnappy may earn commissions at no additional cost to you.

Important: The transaction occurs directly between you and the third-party merchant. ShareSnappy is not the seller and does not control pricing, fulfilment, customer service, or refunds for third-party products.

3. Third-Party Products and Services

3.1 No Refund Obligation

SHARESNAPPY DOES NOT OFFER REFUNDS, RETURNS, OR EXCHANGES FOR PRODUCTS OR SERVICES PURCHASED FROM THIRD-PARTY MERCHANTS THROUGH AFFILIATE LINKS.

When you purchase through affiliate links:

  • The transaction is between you and the third-party merchant.
  • You are subject to the merchant’s terms, privacy policy, and refund policy.
  • ShareSnappy has no control over product quality, delivery, or customer service.
  • ShareSnappy cannot process refunds or returns for third-party merchants.

3.2 Third-Party Refund Policies

Each third-party merchant maintains its own refund and return policy. Common policies include:

Software and SaaS Products:

  • 7-30-day money-back guarantees (varies by provider)
  • No refunds after the trial period expires or the subscription auto-renews
  • Prorated refunds are rare; typically, there are no refunds for partial months.

Hosting Services:

  • 30-90 day money-back guarantees
  • Domain registration fees are typically non-refundable
  • Prorated refunds may apply for annual plans.

Online Courses:

  • 7-14 day refund windows
  • May become non-refundable once a certain percentage of content is accessed
  • Completion certificates may void refund eligibility.

Subscription Services:

  • Cancellation allowed at any time; no refunds for partial billing periods.
  • Some offer prorated refunds for annual subscriptions.

Important: Review the specific merchant’s refund policy before purchasing.

3.3 Requesting Refunds from Third-Party Merchants

To request a refund for third-party purchases:

  1. Locate the merchant’s customer support contact information (typically in the order confirmation email or the merchant’s website)
  2. Contact the merchant directly with your order details.
  3. Reference the merchant’s refund policy in your request.
  4. Follow the merchant’s refund process and timeline.
  5. Escalate disputes through your payment provider if necessary (chargeback)

3.4 ShareSnappy’s Limited Assistance

What We Can Do:

  • Provide general product information based on our review.
  • Direct you to the merchant’s customer support contacts.
  • Clarify our role as an affiliate platform.

What We Cannot Do:

  • Process refunds for third-party purchases
  • Act as an intermediary in refund disputes.
  • Contact merchants on your behalf
  • Guarantee third-party refund policies.
  • Accept liability for the merchant’s refund practices.

3.5 Affiliate Commissions and Refunds

When you refund a third-party purchase made through our affiliate link:

  • ShareSnappy’s commission is reversed by the affiliate network.
  • We do not retain commissions on refunded transactions.
  • No refund obligation exists between you and ShareSnappy.

4. ShareSnappy Direct Sales – Refund Policy

4.1 Scope

This section applies only to premium digital products purchased directly from ShareSnappy.com, including:

  • Premium downloadable resources, templates, or toolkits
  • Exclusive eBooks, guides, or courses
  • Membership subscriptions or premium content access
  • Consulting or coaching sessions
  • Custom services

Note: ShareSnappy currently offers primarily free content. This section applies to future paid offerings.

4.2 Final Sale Policy

ALL SALES OF SHARESNAPPY DIGITAL PRODUCTS ARE FINAL AND NON-REFUNDABLE, EXCEPT AS PROVIDED IN SECTION 4.3 BELOW.

No refunds for:

  • Change of mind or buyer’s remorse
  • Dissatisfaction with content, quality, or style
  • Discovery of alternatives after purchase
  • Failure to use the product
  • Personal circumstances are preventing use.
  • Disagreement with product recommendations

4.3 Limited Exceptions

ShareSnappy may issue refunds in the following circumstances only:

Exception 1: Technical Delivery Failure

Qualifying Conditions:

  • Never received download link or access credentials
  • Download link broken or non-functional despite multiple attempts
  • The file is corrupted or cannot be opened.
  • The digital service remains unavailable due to technical infrastructure issues.
  • Received the wrong product

Requirements:

  • Contact support@sharesnappy.com within 7 days of purchase
  • Provide order number, purchase confirmation, and detailed issue description.
  • Provide screenshots or error messages.
  • Allow 5 business days for the resolution attempt.

Response:

  • We will first attempt to resolve the technical issue.
  • If unresolved within 5 business days, a full refund will be issued.
  • Refund processed within 7 business days of determination.

Exception 2: Duplicate or Erroneous Charges

Qualifying Conditions:

  • Multiple debits executed for an identical transaction, consequent to a systemic malfunction
  • Proof of duplicate transactions required
  • A duplicate occurred in the same transaction session.

Requirements:

  • Contact support@sharesnappy.com within 14 days of the charge.
  • Provide transaction details and proof of duplicate charges.

Response:

  • We will investigate and refund duplicate charges within 7 business days.

Exception 3: False or Misleading Product Description

Qualifying Conditions:

  • The product materially differs from the description.
  • Key features advertised are missing or non-functional
  • The product format is not compatible with the advertised format.

Requirements:

  • Contact support@sharesnappy.com within 7 days of purchase
  • Provide specific examples of misrepresentation.
  • Evidence comparing the description to the actual product

Response:

  • Investigation within 7 business days
  • If substantiated, a full refund or replacement will be offered.

Exception 4: Subscription Services

Cancellation Policy:

  • Cancel anytime via account settings or support@sharesnappy.com
  • No refunds for the current billing period
  • Utilisation rights shall persist through the conclusion of the remunerated subscription tenure.
  • No prorated refunds unless required by law

4.4 Refund Request Process

Step 1: Email support@sharesnappy.com with subject line “Refund Request – Order #[Number]”

Step 2: Include:

  • Full name
  • Email address used for purchase
  • Product name and purchase date
  • Order number/transaction ID
  • Payment method
  • Detailed reason (must align with Section 4.3)
  • Supporting evidence

Step 3: Await Response

  • Acknowledgement within 2 business days
  • Decision within 7 business days
  • Email notification with explanation

Step 4: Refund Processing (if approved)

  • Processed within 7 business days
  • Issued to the original payment method
  • Confirmation email sent

4.5 Refund Processing

Method:

  • Credit/debit card: Refund to the same card
  • PayPal: Refund to PayPal account
  • UPI/Net Banking: Refund to the originating account
  • Other methods: Same or alternative as agreed

Timing:

  • Our processing time is 7 business days from approval.
  • Bank/payment processor: 5-10 business days
  • Total time: 10-21 business days

No interest paid on delayed refunds.

4.6 Refund Denials and Appeals

Denial Reasons:

  • Does not fall within Section 4.3 exceptions
  • Insufficient evidence
  • Request outside the time period.
  • Product accessed/used without a qualifying technical issue.
  • Subjective dissatisfaction

Appeal Process:

  1. Lodge a representation within seven calendar days from the date of rejection.
  2. Email support@sharesnappy.com with subject “Refund Appeal – Order #[Number]”
  3. Provide new evidence or information.
  4. Explain why the denial was incorrect.

Response:

  • Review within 5 business days
  • The appeal decision is final.

5. Non-Returnable Items

The following are non-returnable and non-refundable:

  • Digital downloads accessed or downloaded
  • Custom-created or personalised products
  • Consumable digital services (completed consulting sessions)
  • Products where access credentials were provided
  • Gift cards or promotional credits
  • Products used in violation of Terms of Service

6. Chargebacks and Payment Disputes

6.1 Chargeback Policy

Filing a chargeback instead of contacting ShareSnappy directly may result in:

  • Immediate account suspension
  • Denial of future refund requests
  • Reporting to credit bureaus or fraud prevention services
  • Legal action to recover costs

Before filing a chargeback:

  1. Contact support@sharesnappy.com
  2. Allow 7 business days for resolution.
  3. File a chargeback only if the resolution fails.

6.2 Disputed Chargebacks

If you file a chargeback:

  • ShareSnappy will provide evidence to your bank/card issuer.
  • We will contest unjustified or fraudulent chargebacks.
  • Bank/issuer makes final determination.
  • Chargeback fees may be recovered through legal action.

7. Fraudulent or Abusive Behaviour

ShareSnappy reserves the right to deny refunds and terminate accounts for:

  • Multiple refund requests (abuse pattern)
  • Purchasing, consuming, and then requesting refunds repeatedly
  • False or exaggerated refund claims
  • Sharing or distributing purchased digital products
  • Violating Terms of Service
  • Fraudulent payment methods
  • Chargeback abuse

Consequences:

  • Refund request denial
  • Account termination
  • Ban from future purchases
  • Legal action and cost recovery

8. Cancellation Policy

8.1 Free Content and Accounts

  • Free accounts can be cancelled at any time via account settings.
  • No refunds applicable to free services
  • Data deleted per Privacy Policy.

8.2 Paid Subscriptions

  • Cancel anytime via account settings or support@sharesnappy.com
  • Utilisation privileges shall remain operative till the expiry of the extant invoicing cycle.
  • No refunds for partial billing periods unless required by law
  • Cancellation is effective at the end of the billing cycle.

8.3 One-Time Purchases

  • Cannot be cancelled after delivery of the digital product
  • Subject to Section 4.3 exceptions only

9. Contact Information

For refund requests, cancellations, or questions:

Email: support@sharesnappy.com
Subject Line: “Refund Request – Order #[Number]” or “Cancellation Request”

ShareSnappy
D-141, Second Floor, BPTP Amstoria
Sector 102, Gurugram, Haryana – 122006, India

Business Hours: Monday-Saturday, 10:00 AM – 7:00 PM IST
Response Time: 2 business days (acknowledgement); 7 business days (resolution)

10. Compliance with Consumer Protection Laws

10.1 Indian Consumers

This Policy complies with:

  • Consumer Protection Act, 2019
  • Information Technology Act, 2000
  • Contract Act, 1872

Your Rights:

  • Institute grievances before the Consumer Disputes Redressal Forum
  • Seek legal remedies in competent courts.
  • Unfair trade practices protections

10.2 International Consumers

EU/UK Customers:

  • Right of withdrawal may apply (14 days for distance sales)
  • Exception: Digital content with consent to immediate performance
  • GDPR data protection rights apply

California Customers:

  • CCPA privacy rights apply
  • Clear refund policy disclosure provided

Other Jurisdictions:

  • Local consumer protection laws may apply.
  • Mandatory local laws prevail over conflicting policy terms.

11. Dispute Resolution

11.1 Informal Resolution

Before legal proceedings:

  1. Contact support@sharesnappy.com with a detailed explanation of the dispute.
  2. Provide documentation and evidence.
  3. Allow 7 business days for a response.
  4. Engage in good-faith negotiation.

11.2 Escalation

If unresolved:

  1. Email support@sharesnappy.com with “ESCALATION REQUEST” in the subject line
  2. Management review within 7 business days
  3. The management decision is final unless legal proceedings are initiated.

11.3 Legal Proceedings

For Indian Customers:

  • Prefer a complaint petition with the Consumer Disputes Redressal Forum.
  • Initiate legal proceedings in the courts of Gurugram, Haryana.

For International Customers:

  • Pursue legal remedies in the local jurisdiction, subject to applicable laws.
  • ShareSnappy reserves the right to assert jurisdictional defences

12. Governing Law and Jurisdiction

12.1 Governing Law

This Policy is governed by the laws of India and the State of Haryana, without regard to conflict of law principles.

12.2 Jurisdiction

All controversies emanating from this instrument shall be resolved solely within the territorial jurisdiction of courts competent to try such matters in Gurugram, Haryana, India.

12.3 Severability

If any provision is held invalid or unenforceable, remaining provisions continue in full force and effect.

13. Policy Updates

ShareSnappy reserves the right to modify this Policy at any time without prior notice.

Changes Effective: Upon posting on the Website
User Responsibility: Review this Policy periodically
Continued Use: Constitutes acceptance of updated Policy

Last Updated: February 09, 2026

14. Acknowledgement

BY USING SHARESNAPPY AND MAKING PURCHASES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS REFUND AND RETURN POLICY.

Key Acknowledgements:

  1. Third-party purchases are governed by the merchant’s policies, not ShareSnappy’s
  2. ShareSnappy cannot process refunds for third-party purchases.
  3. ShareSnappy direct sales are final except for limited exceptions in Section 4.3
  4. You must contact the appropriate party (the merchant or ShareSnappy) for refund requests.
  5. Time limits apply to all refund requests.
  6. This Policy may be updated without notice.

If you do not agree with this Policy:

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