ShareSnappy Refund and Return Policy

Last Updated: January 4, 2026

1. Introduction

This Refund and Return Policy (“Policy”) outlines the conditions and procedures for handling refunds, returns, and cancellations at ShareSnappy.com (“ShareSnappy,” “the Site,” “we,” “us,” or “our”).

ShareSnappy is an educational digital marketing blog that provides free articles, guides, and resources. We also offer optional downloadable resources and may partner with affiliate companies. This Policy covers all transactions and interactions with our Site.

By using ShareSnappy and accessing any of our content or resources, you agree to this Refund and Return Policy. If you do not agree with these terms, please discontinue use of the Site.

2. Understanding Our Business Model

2.1 Free Content

The majority of ShareSnappy’s content is provided free of charge. This includes:

Blog articles and guides
Video tutorials
Strategy walkthroughs
Educational resources

Since our primary content is free, there is nothing to refund for viewing or reading blog articles.

2.2 Premium/Downloadable Resources

ShareSnappy may offer some premium downloadable resources, including:

Checklists and worksheets (templates)
Planning guides and worksheets
Case study documents
Resource libraries
Tools and calculators

These resources may be free or offered for a fee. This Policy addresses refunds for paid downloadable resources.

2.3 Email Newsletter

Our email newsletter is free to subscribe to. There are no fees to join our mailing list. Therefore, there is nothing to refund for newsletter subscriptions.

2.4 Affiliate Links

ShareSnappy includes affiliate links to third-party products and services (such as advertising platforms, marketing tools, hosting providers, etc.). When you purchase through our affiliate links:

You are purchasing directly from the third-party company, not from ShareSnappy
That company’s refund policy applies, not ours
ShareSnappy earns a commission but does not process refunds
See Section 3 for more details

3. Affiliate Links and Third-Party Refunds

3.1 ShareSnappy Does Not Process Affiliate Refunds

When you click an affiliate link on ShareSnappy and purchase a product or service from the partner company:

You are making a purchase directly from that company
ShareSnappy is not involved in processing your payment or refund
You must contact the third-party company directly for refund requests

3.2 How to Seek Refunds on Affiliate Purchases

If you purchased a product through our affiliate link and want a refund:

Review the company’s refund policy – Visit the partner company’s website and locate their refund policy
Reach out to the company’s customer support team through email, phone, or live chat with your request.
Provide your order/receipt information – Have your purchase confirmation ready
Follow their process – The company will handle your refund according to their policy

ShareSnappy does not intercede in refund disputes with affiliate partners. We have no involvement in processing refunds for products or services purchased from third parties.

3.3 Third-Party Refund Policies

Common refund policies for products ShareSnappy may affiliate with:

Advertising Platforms (Google Ads, Facebook Ads, etc.):

Account credit, not refunds to your original payment method
Policies vary by platform and region
Contact platform support for refund requests

Software Tools and Plugins:

Typically, 7-30 day money-back guarantees
Some may offer annual payment refunds
Review the specific product’s policy

Web Hosting Services:

Usually, 30-day money-back guarantees
Some offer partial refunds if you cancel early
Check the hosting company’s terms

Email Marketing Platforms:

Often non-refundable after setup charges
Free trial periods before paid plans
No refunds for used services

Courses and Educational Products:

Vary from 7-30 days
Some offer no refunds once accessed
Check before purchase

3.4 ShareSnappy’s Limited Involvement

ShareSnappy may:

Provide recommendations or comparisons
Answer general questions about products we affiliate with
Direct you to partner support if we can

ShareSnappy will not:

Process refunds on your behalf
Guarantee refunds from third-party partners
Override a partner company’s refund policy
Accept refunds for third-party purchases

4. Free Downloadable Resources

4.1 Free Resources Are Non-Refundable

ShareSnappy offers many downloadable resources at no cost. These include templates, checklists, worksheets, and guides.

Since these resources are provided free of charge, there are no refunds available. Once downloaded, these are yours to use for personal or business purposes.

4.2 Download Issues or Technical Problems

If you encounter technical issues downloading a free resource:

Try a different browser – Clear your cache and try another browser (Chrome, Firefox, Safari)
Check your email – Confirmation emails with download links may go to spam
Contact us – Email support@sharesnappy.com with “Download Issue” in the subject line

We will assist with technical problems, but this is not a refund situation—it’s a technical support issue.

5. Paid Downloadable Resources

5.1 Paid Resources Policy

ShareSnappy may offer certain premium downloadable resources for a fee. If we offer paid resources, the following policy applies:

All sales of paid downloadable digital resources are FINAL. This means:

No refunds are provided after purchase
No refunds are available if you change your mind
No refunds are available after downloading
No refunds are available if you didn’t use the resource

5.2 Why No Refunds on Digital Downloads?

We have a strict no-refund policy on paid digital resources for these reasons:

Instant Access & Consumption – Digital products are immediately delivered and can be instantly consumed. Unlike physical products, we cannot “take back” a download.
Prevention of Misuse – Without a strict policy, customers could download resources, use them, and then request refunds. This creates abuse potential.
Fair Pricing – Our pricing already accounts for the risk of digital sales. We keep costs low because we do not process refunds.
Delivery Confirmation – Once a download link is sent to your email, we have fulfilled our obligation.

5.3 Refund Exceptions (Limited)

We may offer refunds in these specific circumstances only:

1. Technical Delivery Failure:

You never received a download link
The download link is broken or non-functional
The file is corrupted and cannot be opened
The file does not match the product description

Email support@sharesnappy.com with your proof of purchase and issue details. We will either resend the resource or issue a refund.

2. Duplicate Charge:

You were charged twice for the same product
You were overcharged due to a system error

Provide order confirmations showing the duplicate charges. We will refund the duplicate charge within 5 business days.

3. Product Discontinued or Removed:

If we discontinue a product immediately after your purchase (within 24 hours) and provide no alternative

We will offer a full refund if the purchased product is no longer available.

4. Fraudulent or Unauthorized Purchase:

If someone purchases without your authorization and you report it within 24 hours

We will refund the unauthorized charge after verification.

5.4 What Does NOT Qualify for a Refund

Refunds will NOT be provided for:

Changed your mind or decision to purchase
Downloaded the resource, but didn’t like it
Already used the resource
Wanted a different resource instead
Found similar free resources elsewhere
Didn’t meet your expectations or didn’t solve your problem
Buyer’s remorse

5.5 Refund Request Process

If you qualify for a refund (see Section 5.3):

Email our team – Send an email to support@sharesnappy.com
Subject line – Use “Refund Request – [Product Name].”
Include details:
- Your name and email address are used for purchase
- Product name and purchase date
- Order/transaction number (if available)
- Clear explanation of the refund reason
- Any supporting documentation
Wait for response – Our team will respond within 5 business days (Monday-Saturday, excluding holidays)
Refund processing – Approved refunds are processed within 7 business days to the original payment method

5.6 Refund Timeline

Request Response: 5 business days
Refund Processing: 7 business days after approval
Cardholder Crediting: 5-10 business days (varies by bank)

Total timeline: 17-22 business days from refund request to seeing credit on your card.

6. Newsletter Subscriptions

6.1 Newsletter is Free

Our weekly digital marketing newsletter is completely free. There are no subscription fees or charges.

Since there is no cost, there is nothing to refund for newsletter subscriptions.

6.2 Unsubscribe (Not a Refund)

If you wish to stop receiving newsletter emails:

Use the unsubscribe link found at the bottom of any received email.
Email us – Send a request to support@sharesnappy.com with “Unsubscribe” in the subject line
Manage preferences – Depending on your email platform, you may manage subscription preferences

We will remove your email address within 24 hours. This is not a refund—it’s an unsubscription.

7. Chargebacks and Disputes

7.1 Chargeback Implications

If you request a refund but do not receive a response, or if you pursue a chargeback with your payment processor:

Chargeback fees: You may incur chargeback fees from your bank
Account restrictions: We may restrict your access to ShareSnappy
Future transactions: We may decline future purchases from your account
Legal action: We may pursue legal action to recover chargeback fees and damages

Contact support@sharesnappy.com directly prior to filing a chargeback.

7.2 Payment Processor Disputes

All refund disputes should go through ShareSnappy first. Contacting your payment processor (PayPal, Stripe, or credit card issuer) before contacting us may result in:

Delayed resolution
Additional fees
Damage to your relationship with us

8. Special Circumstances

8.1 Promotional or Discounted Purchases

Products purchased at a discount or through a promotional offer:

Follow the same refund policy
Are not eligible for special refund terms
Cannot be refunded for the full price (only the discounted amount)

8.2 Gift Purchases

If someone else purchased a resource as a gift for you:

Contact us for refund eligibility, but refunds go to the original purchaser’s payment method
We cannot transfer refunds to a different person
The original purchaser must request the refund

8.3 Platform or Payment Processor Issues

If you experience issues with:

Your credit card is being declined (but charged)
Payment processing errors
Double billing

Email support@sharesnappy.com immediately with order details. We’ll work with our payment processor to investigate and resolve.

9. Refund Method

9.1 How Refunds Are Processed

All refunds are issued back to the initial payment method used.

Credit card → Credit to card (via card issuer)
Debit card → Credit card (via your bank)
PayPal → Credit to PayPal account
Other payment method → Same method used for purchase

9.2 Refund Timing

Processing: 7 business days after approval
Bank credit: 5-10 business days (depends on your financial institution)
Visible on statement: 10-21 days from refund approval

Banks and payment processors control when you see the credit. We process refunds immediately, but we cannot speed up your bank’s processing.

9.3 No Interest on Refunds

We do not pay interest on refunded amounts, regardless of how long the refund takes to process.

10. Content/Article Issues

10.1 Inaccurate, Outdated, or Poor Quality Content

ShareSnappy provides free educational blog content. While we strive for accuracy and quality:

We cannot refund for inaccurate or outdated content
Digital marketing platforms change constantly; content may become outdated
Quality is subjective—what doesn’t help one reader may help another
Mistakes and errors in free content do not trigger refunds

10.2 What We Do for Content Issues

If you find an error or issue with our content:

Report it – Email support@sharesnappy.com with the article title and issue
We will correct it – We update articles regularly based on feedback
Clarification – We’ll provide clarification or additional resources if you’re confused about a topic

11. European Union and UK Rights

11.1 Consumer Rights in EU/UK

Customers in the European Union or the United Kingdom have consumer protection rights, including:

14-day cooling-off period for online purchases
Right to cancel without providing a reason (in most cases)
Right to return faulty products

11.2 ShareSnappy’s Position on EU/UK Refunds

For digital products, EU and UK law generally provides exceptions for digital content once the buyer has explicitly acknowledged that they lose the cooling-off period upon download.

By purchasing and accessing ShareSnappy’s paid digital resources:

You acknowledge that these are digital products
You understand that once accessed/downloaded, the product is consumed
You accept that you are forfeiting your cooling-off period

11.3 Faulty Digital Products

If you believe a digital product is faulty or doesn’t match the product description:

You may request a replacement or refund within 14 days
Contact support@sharesnappy.com with evidence of the defect
We will investigate and provide a refund if we confirm the fault

12. California and US State Refund Rights

12.1 California Consumer Rights

California law requires clear disclosure of refund policies. This Policy meets California transparency requirements for digital product sales.

12.2 No Right of Cancellation (Federal)

Federal law does not require refunds for digital products. However, some states may have additional requirements. Check your state’s consumer protection laws.

13. Disputes and Complaints

13.1 Refund Dispute Process

If you disagree with our refund decision:

Email us – Send an appeal to support@sharesnappy.com with “Refund Appeal” in the subject line
Provide details – Explain why you believe our decision was wrong
Wait for response – We will respond within 5 business days
Final determination – Our response is final

If you are unsatisfied with our decision, you may pursue legal remedies available in your jurisdiction.

13.2 Complaints

For complaints about our refund policy or process:

Email: support@sharesnappy.com
Include: Your name, order details, and complaint description
Timeline: We respond to complaints within 7 business days

14. Changes to Refund Policy

We may update this Refund and Return Policy at any time. Changes are effective immediately upon posting.

For purchases made BEFORE a policy change:

The refund policy in effect at the time of purchase applies
We will not apply new, stricter policies retroactively

For purchases made AFTER a policy change:

The new policy applies

Significant updates will be announced via notices on the site.

15. Contact Information

For refund requests, questions, or disputes:

Email: support@sharesnappy.com
Subject Line: “Refund Request” or “Refund Question”

Mailing Address:
ShareSnappy
D-141, Second Floor, BPTP Amstoria,
Sector 102, Gurugram, Haryana – 122006, India

Office Hours: Monday to Saturday, 10:00 AM – 7:00 PM (GMT +5:30)

Response Time: We respond to refund requests within 5 business days.

16. Acknowledgment

By using ShareSnappy and making any purchases, you acknowledge that you:

Have read and understood this Refund and Return Policy
Understand that most content is free, with limited paid products being non-refundable
Accept these refund terms

If you do not agree with this Policy, please do not make purchases on ShareSnappy.

17. Entire Agreement

This Refund and Return Policy, along with our Terms and Conditions and Privacy Policy, constitutes the complete agreement regarding refunds and returns at ShareSnappy.

18. Governing Law

This Policy is governed by the laws of India and the state of Haryana. Gurugram, Haryana, India, courts hold exclusive jurisdiction over all disputes.

Thank you for your trust in ShareSnappy.